Deckbee is made by Roven Digital Oy (business ID 3587482-4). You can delete your Deckbee account and the data we keep for it at any time, in the app or by asking us.
In the app
- Open Deckbee and go to Settings.
- Under Account, tap Delete account.
- Confirm with Delete account and decks.
Your account is deleted straight away, and the decks on that phone are removed too.
By email, without the app
If you no longer have the app, email info@deckbee.app from the email address of the Google account you signed in with, and ask us to delete your Deckbee account. We may ask you to confirm it’s you. We delete the account within one month and tell you when it’s done.
Decks still on a phone stay there until you uninstall the app.
What is deleted
- your account and the email address and sign-in identifier linked to it;
- your backup: decks, cards, pictures and study history;
- your AI assistant connection and the changes waiting in it;
- your Deckbee Plus status and usage counts.
What is kept, and for how long
- Copies in our database backups, for up to 30 days, after which they are overwritten.
- Pseudonymised usage counts used against misuse, for up to 7 days.
- Records the law requires us to keep, such as for bookkeeping, for the period the law sets.
Deckbee Plus keeps billing
Deleting your account doesn’t cancel a Deckbee Plus subscription. Cancel it in your App Store or Google Play subscription settings, or you will still be charged.
Without an account
If you never signed in, we hold no account for you. Your decks are only on your phone; uninstalling the app deletes them.
More information
Our Privacy Policy explains how we handle personal data and your other rights. Questions: info@deckbee.app.